Design a custom package for your business 

We know that no two companies are the same. We will work together to find the right solution for your company that covers your needs and fits your budget. 

Step 1:

Fill in our form or email us at info@cerebreon.com. 

Step 2:

We will contact you to discuss your needs.

Step 3:

Our team creates a customised package for you. 

Step 4:

We will then execute your plan together, helping you every step of the way.

FAQs

General

What is your experience in the debt recovery industry?

Our team has unrivalled experience in the insolvency, software development and research and development sectors. Click here to find out more.

How is Cerebreon different to other solutions?

Cerebreon is the first platform to offer a full range of data solutions to creditor organisations and insolvency firms to transform debt portfolio management, from beginning to end. Cerebreon is the only deep learning technology on the market capable of predicting the outcome of debt recovery and analysing both complex consumer behaviours and consumer default propensity, whilst ensuring that the Treat Customer Fairly principles are met.  

How will predictive analytics benefit my company?

Cerebreon’s sophisticated platform is powered by predictive analysis and deep machine learning. Our technology is empowering companies to make datadriven decisions with confidence, maximise portfolio recovery rates and reduce consumer repayment defaults.

Plans and Pricing

Can I choose individual platform modules to suit my requirements?

At Cerebreon, we know that every single business is different. We offer all of our clients a customised process that provides a variety of different solutions to suit your company’s individual needs.

What is the time commitment?

In order to unlock the true potential of our platform, we typically offer contracts on a 3 or 5 year basis. However, we appreciate that every business has different requirements and constraints, so please contact us for more information on our flexible contract options.

Do I get special terms with a longer-term contract?

Yes, we really appreciate commitment and offer discounted rates for longer-term contracts.

How much does it cost?

At Cerebreon, we pride ourselves on offering value for money and our convenient and flexible contract options allow us to accommodate a wide range of budget requirements. Our fees are charged on a per case basis and we offer discounts for longer-term commitment and guaranteed case volumes. To find out more or to request a quote, please get in touch with our team by clicking here.

Can I schedule a demo?

Yes, you can schedule a demo with us. The demo will allow you to explore our intuitive interface, as well as giving you the opportunity to ask any specific questions you may have regarding the platform.

Do you offer a free trial?

Yes, as part of the contract terms a free trial of the platform can be arranged. We also offer free demos which can be scheduled by clicking here.

Do you offer plans for company/ corporate insolvencies?

No, unfortunately, this is not yet something that we offer. For now, Cerebreon is focused on personal insolvency. However, our technology is highly adaptable so please get in touch with us to see if we can find a solution customised to your organisation’s needs.

Integration and Implementation

How do I install/access the Cerebreon platform?

Our platform is cloud-based and hosted on Microsoft Azure. No complex installation process is required. Once we have set up your account, simply login using your company’s preferred web browser.

Will Cerebreon work with my existing CRM system? I already have all my data in an existing program – do I need to re-enter all of the data onto Cerebreon’s platform?

We appreciate that the integration and migration of data from your existing CRM to a new platform can sometimes be a disruptive process. However, Cerebreon’s cloud-native infrastructure will seamlessly work with any existing CRM or IT system, eliminating the need for costly and complex system migration.

How long will it take for my CRM to connect with your platform?

The time it takes for your existing CRM to connect with our platform depends on the complexity and size of your organisation and collections, but we have a dedicated service team that will assist you during this process. Our cloud-based platform means that deployments are quick and easy to set up, which minimises many of the common delays that result from traditional software deployment.

Which operating systems does Cerebreon support?

As the platform is cloud-based and accessed through a web browser it works with any system.

Will you help me to get up and running?

Yes, upon contract signing we offer a full implementation package. Our experienced team, including a dedicated Relationship Manager, will be deployed to offer your team training on the new system. We also offer online demos, manuals and continual live helpdesk support to make the transition to new workflows as easy as possible.

My Account

Who manages my user account?

Full control is given to your nominated system administrators so that you can manage your own user accounts. However, if you would like us to manage this for you this can easily be arranged.

Is your platform user limited?

No. An unlimited number of users can access our platform at no extra cost, regardless of the size of your organisation.

Will I always get the latest upgrades?

Yes, our regular implementation and enhancement cycles offer new features that will be immediately available to you. Upgrades will take place with minimal disruption and effort on your behalf. Customer feedback is invaluable to us, so please send us any improvements you may have for the platform and we will do our best to incorporate these in the next upgrade.

Legal and Privacy

What protection mechanisms and techniques do you use to protect our data?

Security has and always will be a key focus of Cerebreon’s. As a software provider, we are aware that clients may be wary of data handing and data protection on the cloud. However, Microsoft Azure, the host for our data management platform, offers unparalleled security intelligence and data protection. To find out more, read our blog article on data security.

 

Is Cerebreon compliant with GDPR?

At Cerebreon, we pride ourselves on managing data and privacy in the most secure way. We are ISO27001 accredited and have a qualified full-time data protection officer on our team. For more information, view our Privacy Policy.

What is your data retention policy?

We only retain your data for the period required by law, or to fulfil the purpose it was collected for (subject to your ongoing consent, after which it will be deleted). Data may persist on backup or archival media for legal, tax or regulatory purposes. For more information on data retention, please view our Privacy Policy.

Support

What are your available support and self-service channels?

We are always happy to help with any of your queries. We have a dedicated and flexible support team that can be contacted through our platform, or by phone or email.